Return and Exchange Policy
Return Policy for Cheerful Happiness
Effective Date: Sept. 20, 2023
Returns and Exchanges
We want you to be completely satisfied with your purchase from Cheerful Happiness. If you are not entirely happy with your order, we're here to help.
Eligibility for Returns and Exchanges- You may request a return or exchange within 30 days of receiving your product.
- To be eligible for a return or exchange, the item must be in its original condition, unused, and in its original packaging.
How to Request a Return or Exchange
- Contact our customer support team at cheerfulhappiness5@gmail.com or +1-650-241-9255.
- Provide your order number and a brief explanation of the reason for the return or exchange.
- Our customer support team will guide you through the process and provide you with a return shipping label if necessary.
- Once we receive and inspect the returned item, we will process your refund or exchange.
- Refunds will be issued to the payment method used during the purchase.
- Exchanges will be processed, and the replacement item will be shipped to you promptly.
Return Shipping
If the return is due to a product defect or an error on our part, we will cover the return shipping costs. In other cases, the customer is responsible for return shipping fees.
Exceptions
Please note that some items may not be eligible for returns or exchanges due to hygiene reasons or specific product limitations. Any such exceptions will be clearly mentioned on the product page.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact us at cheerfulhappiness5@gmail.com or +1-650-241-9255 Mon-Fri 9am-9pm EST.
This return policy is designed to ensure a smooth and hassle-free experience for our valued customers. We appreciate your trust in Cheerful Happiness and are committed to providing you with high-quality products and excellent customer service.